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How can we help?

Have a question about your order or a personalized gift?
Pick the fastest way below — our team replies within 24 business hours.

Submit a Ticket
Cancellation & Modification

Cancellation & Modification

Change a name, photo or address 

before your gift goes into production.

View Order Status

View Order Status

Check where your order is — from production to your doorstep.

Shipping & Delivery

Shipping & Delivery

Check delivery times for each 

shipping service and product type.

Replacement & Refund

Replacement & Refund

Item arrived damaged, wrong, or missing? We're here to help.

Other things our team can help you with

Mon–Sat · 9AM–5PM Support hours
cs@macorner.co Customer Service
Within 24 business hours Response time
Include your order number & photos Tip for faster help