Cancellation & Modification Policy
At a Glance
Changes
Within 2 hours of placing your order
Cancellations
Not available once an order is placed
Need to change a detail on your order?
Tap the Submit a Ticket button below and we’ll help.
Within 2 hours of order placement
Orders cannot be canceled, but you can request edits to your order details (e.g., name, image, shipping address).
After 2 hours
Orders cannot be canceled or modified because they are locked for immediate production.
How to request a change
Step 1
Click "Submit a Ticket" above within 2 hours of placing your order.
Step 2
Fill out the form with your change details.
Step 3
Check your email for our team's response.
"We will confirm by email whether the change can still be applied before production starts"
Good to know
Orders that need design changes during peak seasons may take longer to process.
By completing your purchase, you agree to the policy stated above.
